Refund policy

Cancellations, Damage, Refunds, & Returns

Our Thank You Statement: Thank You for choosing The NRG Loft! We recognize you can patronize any spiritual boutique and it means a great deal that you decided to shop with us.  Whether your purpose is mind, body, spirit, or support, we appreciate you!

Cancellations:

Due to our quick packaging and shipping time, we cannot guarantee the ability to cancel an order. If you need to cancel, please reach out as soon as possible via email at TheNRGLoft@gmail.com. We are unable to process cancellations once the order has shipped.

Order Errors & Damage:

Your experience with The NRG Loft is our top priority. If there was an error with your order or damage to your order, please reach out to us at TheNRGLoft@gmail.com.

Refunds & Returns:

Due to the nature, purpose, and sensitivity of the products and services The NRG Loft provides, all sales are final. To honor the Energy Experience, we are unable to process returns or exchanges.